Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ella Joseph

Ella Joseph

December 23, 2024

5  out of  5
rating by Ella Joseph
"I recently had a great experience working with Marvin, and he exceeded my expectations. He was attentive to my needs, listened carefully to my requests, and provided valuable insights and advice. As a fellow Virgo, his attention to detail was impressive! Thank you, Marvin! You're the best!"
We responded:
"We appreciate your positive feedback, Ella! We love Virgos over here, and I couldn’t be happier that Marvin was able to exceed your expectations. Please reach out again if you need help with your insurance! -Chris"
Profile photo of Jenilet Rodriguez

Jenilet Rodriguez

December 20, 2024

5  out of  5
rating by Jenilet Rodriguez
"Even though it was my first time doing this ever and was a little scary, Carissa really helped by being communicative, was patient and answered all of my questions with no problem. She’s definitely the one to talk to as a first timer with insurance policies because there is so much information and it’s a lot to take on. However, she willingly explained everything, informed me on everything I needed to know and which policy would work best in my current situation, and totally made me feel secure enough to call again in the future. 10/10 best customer service I’ve received in a while!"
We responded:
"Thank you Jenilet for your 5-Star google review. I'm glad Carissa was able to help make the insurance buying process easy for you. Earning our customers trust is what we do daily by providing "Wow" customer service. We are very lucky to have Carissa on our team. Let us know if you need anything. ~ Chris "
Profile photo of Cortney Thornhill

Cortney Thornhill

December 20, 2024

5  out of  5
rating by Cortney Thornhill
"This was the most pleasant experience I’ve had with an insurance agency. From the customer service to the overall experience it was amazing and all of my questions and concerns were taken care of. She was amazing and I would definitely recommend her in the future."
We responded:
"Thank you Cortney for your 5-Star google review. I'm happy to hear that Kala was able to help you with your insurance needs and help make your experience with our agency "amazing". We are very lucky to have Kala aboard as one of the best parts of our agency. Let us know if you need anything. ~ Chris "
Profile photo of James McClain

James McClain

December 20, 2024

5  out of  5
rating by James McClain
"I highly recommend Lessie for your life insurance needs. She was very helpful assisting me and family."
We responded:
"Thank you, James, for your kind review and recommendation! I am delighted to hear that Lessie provided excellent assistance with your life insurance needs. Helping you and your family is what we’re here for. If you ever have any additional questions or need further support, don’t hesitate to reach out! ~ Chris "
Profile photo of Ernest Givens

Ernest Givens

December 20, 2024

5  out of  5
rating by Ernest Givens
"Had a great and easy time with all of my problems being solved without any hassle by Marvin. He communicated well and made sure that everything was explained and smoothly completed."
We responded:
"Thank you, Ernest, for sharing your experience! I am glad to hear that Marvin was able to resolve your concerns. Clear communication and giving a smooth process are top priorities for us, and it’s wonderful to know Marvin delivered that for you. If you ever need further assistance, we’re here to help! - Chris "
Profile photo of Diamond Thompson

Diamond Thompson

December 20, 2024

5  out of  5
rating by Diamond Thompson
"Lessie was very helpful with my insurance needs. Very efficient, informative and professional service was provided."
We responded:
"Thank you Diamond for your 5-Star google review concerning our agency. We truly appreciate you taking time to write something special about our agency and our Office Manager Lessie. We are truly lucky to have Lessie onboard. Lessie leads by example and provides that "Wow" customer service just like a good neighbor to all our agency customers. Let us know if you needs anything. ~ Chris "
Profile photo of Norberto Rodriguez

Norberto Rodriguez

November 18, 2024

5  out of  5
rating by Norberto Rodriguez
"This Insurance office has been supporting me for more than 5 years. Nice attentions."
We responded:
"Thank you Norberto for your kind words and 5-Star google review. Our office take pride in supporting our customers and being there when they need us the most. If you need anything please don't hesitate to call us and we will be there "Just Like A Good Neighbor". ~ Chris "
Profile photo of Alexa Marie

Alexa Marie

November 14, 2024

5  out of  5
rating by Alexa Marie
"I recently had the pleasure of working with Carissa, and I can't say enough good things about her. From the moment we started our conversation, she was attentive, knowledgeable, and genuinely interested in helping me find the best insurance policy for my needs. She patiently answered all my questions and explained everything in a way that was easy to understand. Carissa went above and beyond to ensure I felt confident and well-informed about my choices. Her professionalism and dedication truly stood out. I highly recommend Carissa to anyone looking for exceptional service and expertise in insurance. Five stars all the way!"
We responded:
"Thank you for the five-star review, Alexa! I am thrilled to hear about your experience with Carissa. Providing attentive, knowledgeable service and making sure you feel confident in your choices is exactly what we strive for. We are here to continue supporting you with all your insurance needs! -Chris "
Profile photo of Tiamoy T.

Tiamoy T.

November 13, 2024

5  out of  5
rating by Tiamoy T.
"Carissa was super helpful! She explained coverages to me so well and made me feel extremely reassured."
We responded:
"Thank you Tiamoy for your kind words and 5-Star google review concerning Carissa and our agency. We are truly lucky to have Carissa as a team member at our office. I'm so happy she made you feel reassured about doing business with our office. If you need anything Tiamoy, please let us know. ~ Chris "
Profile photo of Christopher Laguna

Christopher Laguna

November 12, 2024

5  out of  5
rating by Christopher Laguna
"Never had help from a team this committed before. Carissa made sure to help me out with anything I needed and even got me the BEST price on insurance. Do not hesitate to call this agency at all! Thanks again Carissa! :) Very professional and attentive worker"
We responded:
"Thank you for the kind words, Christopher! I am thrilled to hear that Carissa provided such dedicated, professional, and attentive service. Getting you a good price and making sure all your needs are met is exactly what we strive for. Don’t hesitate to reach out anytime—we’re here for you just like a good neighbor! -Chris "
Profile photo of K Cappas

K Cappas

November 12, 2024

5  out of  5
rating by K Cappas
"Carissa is very knowledgeable and helpful. She answered all my questions, very happy that she was able to help me."
We responded:
"Thank you K for your kind words and very generous 5-star review of our agency. I'm so glad Carissa was able to help and answer all of your questions. We strive daily to be "Just like a good neighbor" to all of our customers. Let us know if you need anything. ~ Chris "
Profile photo of Sal VK

Sal VK

November 11, 2024

5  out of  5
rating by Sal VK
"Thank you to this office for being efficient, and a even bigger thank you to Carissa! She had helped me with everything I needed, and even went out of her own way to further assist me beyond what was even asked. She took time to answer my questions- even when I was getting confused, and a little frustrated, she kept patient, calm, collected, and above all, friendly. I'm very grateful for her kindness, familiarity and efficiency!"
We responded:
"Thank you, Sal, for a wonderful review! I am thrilled to hear that Carissa was able to provide you with top-notch customer service. Going above and beyond is exactly what we strive for, and it’s good to know she made a difference for you. Don’t hesitate to reach out if you need anything else— Carissa and the team are here to help. -Chris"
Profile photo of Allen Beasley

Allen Beasley

October 23, 2024

5  out of  5
rating by Allen Beasley
"This is a great place. The people help you out tremendously. Kala is such a sweet and knowledgeable person and guided me through all my options. If you need insurance be sure to call and ask for Kala you won't regret it."
We responded:
"Thank you, Allen, for your 5-Star google review concerning Kala and our agency. We are truly lucky to have Kala on our team as she truly is very caring and knowledgeable about your auto & homeowners insurance needs. Let us know if you need anything else and we promise we will be "Just Like a Good Neighbor" to your request. ~ Chris "
Profile photo of Anil Grandhi

Anil Grandhi

October 23, 2024

5  out of  5
rating by Anil Grandhi
"I just got my renter insurance, very good in dealing with customers."
We responded:
"Thank you, Anil, for taking the time to complete a 5-Star google review of our agency. I'm very happy to hear that you had a great experience dealing with our team. We strive hard daily to be just like a good neighbor to all of our valuable customers. Let us know if you need anything else. ~ Chris "
Profile photo of Cherae Leri'

Cherae Leri'

October 19, 2024

5  out of  5
rating by Cherae Leri'
"Very patient and diligent with processing my request. I am very pleased with his team how patient they were with me but most importantly understanding my emergency both Chris and Josette did an amazing job."
We responded:
"Thank you, Cherae, for your 5-Star google review. We are very happy to hear how our team was patient with you and your family and understood your family emergency and acted accordingly. It is in those time that Our State Farm office is accustomed to taking care of the things that can go wrong so that you can enjoy the things that can go right in your family. Let us know if you need anything else. ~ Chris "
Profile photo of Sierra Hogan

Sierra Hogan

October 14, 2024

5  out of  5
rating by Sierra Hogan
"Lessi was so awesome very professional and answered all of my questions I’m happy with the service she provided!"
We responded:
"Thank you for your kind words, Sierra! I am thrilled to hear that Lessie provided such professional service and answered all your questions. I am glad you’re happy with the service she provided. If you ever need anything else, don’t hesitate to reach out! ~ Chris "
Profile photo of Anaeli

Anaeli

October 14, 2024

5  out of  5
rating by Anaeli
"I recommend this office x10! Carissa helped me out and she was just amazing. I love how attentive she was, I appreciate it so so much. Definitely letting my family know about this office."
We responded:
"Thank you for your positive review, Anaeli! I am thrilled to hear that Carissa provided such attentive and amazing service. Your kind words mean a lot to us, and I am so grateful you’ll be spreading the word to your family. If you ever need anything, don’t hesitate to reach out! ~ Chris"
Profile photo of 2pull

2pull

October 14, 2024

5  out of  5
rating by 2pull
"My previous experiences finding insurance have been tiresome and frustrating as numbers can bounce all over the place and typically you’ll be bounced around between phone lines. Carissa was extremely professional and straight forward, changing my perspective of how acquiring insurance can be. I highly recommend this insurance office to fulfil any of your needs. I only needed car insurance, but ended up working with Carissa to get my boat insured too!"
We responded:
"Thank you 2pull for your kind words and 5-Star google review concerning Carissa and our agency. We are truly lucky to have Carissa onboard as she is one of the best parts of my agency and State Farm. Carissa is quickly coming into her own and will be a great asset to my office and the "Farm" family. If you need anything, please don't hesitate to give our office a call and hoping you enjoy that boat before fall comes. Just like a good neighbor, State Farm is there!!!! ~ Chris "
Profile photo of Monica Ivery

Monica Ivery

October 14, 2024

5  out of  5
rating by Monica Ivery
"Thank you Carissa for your help! She made it easy to get insurance and was very knowledgeable. Recommend for any future needs."
We responded:
"Thank you, Monica, for your five-star review! I am glad to hear that Carissa made the process seamless. We appreciate your recommendation and are here for any future needs you may have. ~ Chris"
Profile photo of Paloma Pineda

Paloma Pineda

October 4, 2024

5  out of  5
rating by Paloma Pineda
"Carissa helped me with everything I needed. The customer service and attention to detail were amazing. I really enjoyed working with the whole office and will definitely be recommending them to my friends and family."
We responded:
"Thank you for the kind review, Paloma! I am thrilled that Carissa, and the team provided excellent customer service. It’s wonderful to know you had such a nice experience with our office, and we appreciate your recommendation. If you ever need anything, we’re here to help! -Chris "
Profile photo of Samantha Baa

Samantha Baa

August 26, 2024

5  out of  5
rating by Samantha Baa
"Josette was super helpful with getting my insurance set up. As a first time car owner I expected this experience to be difficult and drawn out. To my surprise it was super easy and Josette made sure I got the best rate! Thank you for your assistance!"
We responded:
"Thank you, Samantha, for your kind review! I am thrilled to hear that Josette made your first experience as a car owner smooth and hassle-free. Your satisfaction is our top priority, and we’re so glad Josette could assist you. Thanks again for choosing us, and we’re here for you whenever you need help! -Chris"
Profile photo of Alani Gandara

Alani Gandara

August 24, 2024

5  out of  5
rating by Alani Gandara
"Great experience with this office! Zo was able to save me some money and afford me double the protection I had."
We responded:
"Thank you, Alani, for your kind feedback! I am thrilled to hear that Zo was able to help you save money while also doubling your protection. It’s wonderful to know that you had such a positive experience with our office. We’re here for you whenever you need us! -Chris "
Profile photo of E.J. Roberts

E.J. Roberts

August 21, 2024

5  out of  5
rating by E.J. Roberts
"The Liddell Agency, has been great- without exception. Very attentive to my needs and answered all my questions. Highly recommend doing business with them."
We responded:
"Thank E.J. for your kind words and 5-Star google review. Our office strives hard daily to be very attentive to all of our customer's needs. We stand by and hold high the words that are inscribed on our wall inside our office which states "We try hard to be just like a good neighbor" every day. Let us know if you need anything and thanks again. Blessings ~ Chris "
Profile photo of Quentin Franklin

Quentin Franklin

August 9, 2024

5  out of  5
rating by Quentin Franklin
"Chris and his team are great. They offered me several discounts which saved me money on my autos and home. If you need a great agent, I would recommend calling the Liddell agency."
We responded:
"We appreciate your recommendation and 5-Star review, Quentin! We’re glad to have been able to assist with your auto and home insurance needs. If you need further assistance, please reach out again! -Chris "
Profile photo of Je'Nell Hubbard

Je'Nell Hubbard

August 8, 2024

5  out of  5
rating by Je'Nell Hubbard
"The Chris Liddell Agency is very knowledgeable and friendly. They are known for their service, hard work and patience with each customer. I recommend, 10/10!"
We responded:
"Thank you, Ms. Hubbard, for your 5-Star review of our agency and staff. We truly appreciate you taking the time out and completing a review concerning our agency. We truly are building the case to be a hardworking and customer service-oriented team in the Atlanta area. We enjoy being "Just Like a Good Neighbor" to all of our customers. Let us know if you need anything. ~Chris "