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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Letitia Rouse

March 25, 2025

5  out of  5
rating by Letitia Rouse
"Had the pleasure of speaking with Stacey. She was very knowledgeable, professional, and patient. Excellent customer service."
We responded:
"Thank you for the five-star review, Letitia! I am glad to hear that your experience with Stacey was a positive one and she provided excellent customer service. Never hesitate to contact our team for assistance! ~ Chris"
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T. PW

March 25, 2025

5  out of  5
rating by T. PW
"Stacey W.provided exceptional customer service with patience, kindness, and genuine care. She attentively listened to my family's needs and recommended the best services for us, ensuring we felt valued beyond just a transaction. Her dedication to seeing the person before the policy is truly commendable, making her for me and my family the epitome of outstanding customer service."
We responded:
"Thank you for your kind words! I am thrilled to hear that Stacey made such a meaningful impact with her thoughtful and caring service. Putting people first is what we strive for. We appreciate you and your family and look forward to assisting you in the future! ~ Chris"
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Ms. Craig

March 25, 2025

5  out of  5
rating by Ms. Craig
"I had the pleasure of speaking with Stacey Welch at Chris Lidell - State Farm Insurance Agency, and I couldn't be more impressed. Stacey is incredibly knowledgeable, professional, and attentive. She took the time to understand my needs and provided clear explanations about the policies and coverage options available. Her friendly demeanor and willingness to go the extra mile made the entire conversation smooth and stress-free. I highly recommend Stacey Welch to anyone looking for exceptional service and expertise in insurance. Thank you, Stacey, for your outstanding guidance and support!"
We responded:
"Thank you for the five-star review, Ms. Craig! I am thrilled to hear about your positive experience with Stacey. Her dedication to providing knowledgeable and personalized service makes a difference, and we’re grateful to have her on our team. Never hesitate to reach out! ~ Chris"
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JAMES STRADFORD

March 25, 2025

5  out of  5
rating by JAMES STRADFORD
"Prompt and very informative service by my agent. Stacey Welch has satisfied all of my current insurance needs. I have already referred her to family and friends."
We responded:
"Thank you for the kind words, James! I am happy to hear that Stacey provided prompt and informative service. Your referrals to family and friends are the highest compliment we could receive. Thank you for choosing us! ~ Chris"
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Michelle Burger

March 24, 2025

5  out of  5
rating by Michelle Burger
"My experience with Stacey has been top tier from beginning to end. She is knowledgeable and has exceptional customer service skills."
We responded:
"Thank you Michelle for your kind words and 5-Star google review concerning our agency and Stacey. We are truly lucky to have Stacey on our team. Very glad to hear Stacey was able to satisfy all of your insurance needs. Let us know if you need anything else. ~ Chris "
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Yolanda

March 17, 2025

5  out of  5
rating by Yolanda
"Today, I had the pleasure of speaking with Stacey W, a representative at Chris Lidell - State Farm Insurance Agency. Ms. Welch was not only professional and pleasant, but also demonstrated genuine care while helping me resolve my issue. I've been interacting with Mr. Liddell's agency since 2023, and I’m extremely satisfied with the excellent customer service provided by both him and his team."
We responded:
"Thank you, Yolanda for your very kind and generous words as well as your 5-Star google review. We are truly blessed to have customers like you as well as Stacey as a team member at our agency. Giving customers excellent customer service is what we do best "Just Like a Good neighbor" . I'm so happy to hear Stacey provided genuine care in helping to resolve your issue. Please let us know if you need anything else. ~ Chris "
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Sade-Ariel Hill

March 16, 2025

5  out of  5
rating by Sade-Ariel Hill
"Ms. Welch provided great customer service, answered all questions, and was friendly and helpful when providing a car insurance quote for me … call and get your quote today"
We responded:
"Thank you for your kind words, Sade-Ariel! I am happy to hear that Ms. Welch provided amazing customer service and helped answer your questions. If you ever need anything else, don’t hesitate to reach out! ~ Chris "
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Linwood Welch

March 15, 2025

5  out of  5
rating by Linwood Welch
"Working with Stacey made the process of getting life insurance easy and effortless. They took their time, asked questions and explained everything every step of the way. As a 50+ year old the process of acquiring life insurance and getting what you need can be challenging. Stacey along with Chris's help made the process smooth and my confidence in me getting exactly what I needed is 100 %. Thank You for your help."
We responded:
"Thank you for your kind words, Linwood! I am glad to hear that Stacey, and I made the life insurance process smooth and stress-free for you. Helping customers feel confident in their coverage is our goal. If you ever have any questions in the future, we’re here for you! ~ Chris "
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Lisa Weir

March 14, 2025

5  out of  5
rating by Lisa Weir
"Stacey Welch Has been amazing with assisting me getting home and auto insurance. I recommend her to all my family and friends thank you so much⭐️"
We responded:
"Thank you for your kind words and recommendation, Lisa! I am glad to hear that Stacey provided you with good assistance for your home and auto insurance. If you ever need anything, don’t hesitate to reach out! ~ Chris "
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Kaia M

March 13, 2025

5  out of  5
rating by Kaia M
"Stacey was Amazing. When I explained my dilemma with SF. She was very empathetic and patient. After doing serveral hours of investigating and a few calls, before EOB; She able to clearly explain to me what happened and what i needed to do moving forward. She was able to put my nevers to rest and get me reinstated at a reasonable cost. Chris bringing Stacey on is most definitely a win for your business!"
We responded:
"Thank you Kaia for taking the time to let us know about your experience with our agency and team member Stacey. We are truly grateful for your generous and 5-Star review. Stacey is a great team member, and we are very lucky to have her on our team. I'm so happy Stacey was able to research and explain your auto policy putting your fears to rest was well as saving you a few dollars along the way. Kaia let us know if you need anything and we will be "Just Like A Good Neighbor". ~ Chris "
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Jessica Kennon

March 9, 2025

5  out of  5
rating by Jessica Kennon
"Lessie was extremely helpful with my insurance needs. She thoroughly explained the polices and helped me choose the best one that fit my needs. Would be recommending her to my friends and family."
We responded:
"Thank you Jessica for your 5-Star review and taking the time to let us know about your experience with Lessie and our agency. We are so happy that Lessie was able to explain your policies and very helpful to address your insurance needs. We are lucky to have Lessie as one of the best parts of our agency. Let us know if you need anything else. ~ Chris "
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Camil

March 9, 2025

5  out of  5
rating by Camil
"Ms. Lessie thoroughly explained life insurance and made it very easy to understand. Thank you for your help and dedication."
We responded:
"Thank you for the positive review, Camil! I am glad to hear that Lessie was able to thoroughly explain life insurance and make the process seamless for you. We are here if you have any more questions! ~ Chris "
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tiara thompson

March 9, 2025

5  out of  5
rating by tiara thompson
"Lessie was very helpful with all my insurance needs I highly recommend her"
We responded:
"Thank you for the five-star review, Tiara! I am glad to hear that Lessie was able to assist you with your insurance needs. Your recommendation means a lot to us. We're here if you ever need anything! ~ Chris "
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Stacey Welch

March 6, 2025

5  out of  5
rating by Stacey Welch
"As a mom, the thought of losing my son is something I never want to imagine. For years, I put off getting life insurance, waiting until he was an adult—though I wouldn’t recommend anyone wait that long. That being said, when I finally took the step, Lessie Banks made the entire process easy and comfortable. I’m truly grateful for her guidance and support."
We responded:
"Hi Stacey! We truly feel honored that you chose to work with our team to help set up your future! We’re glad that Lessie was able to assist with your life insurance needs. Please reach out again if you have further questions. ~ Chris "
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Lashunda Overby

March 2, 2025

5  out of  5
rating by Lashunda Overby
"Chris is an amazing and knowledgeable agent!! If you are wanting receive outstanding customer service visit Chris Liddell State Farm Agent!"
We responded:
"Thank you so much for your kind words LaShunda! I truly appreciate your support and am glad I could provide you with a great experience. Providing outstanding customer service is always my top priority, and I’m grateful for the opportunity to help. If you ever need anything, don’t hesitate to reach out! ~ Chris "
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Alcenia Welch

March 2, 2025

5  out of  5
rating by Alcenia Welch
"Stacey is so helpful and will always get answers to your questions. She is patient and if she promises to return a call rest a sure you will hear from her."
We responded:
"Thank you for your thoughtful 5-Star review Alcenia! We're so glad to hear that Stacey's patience, reliability, and dedication stood out to you. She truly goes above and beyond to provide the best service. We appreciate your trust and support! ~Chris"
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Sanotra Thomas

March 1, 2025

5  out of  5
rating by Sanotra Thomas
"Agent Stacey Welsch is professional, helpful and very knowledgeable I would recommend her to anyone who needs insurance."
We responded:
"Thank you for your kind words and recommendation Sanotra! We're so glad to hear that Stacey provided you with professional and knowledgeable service. She truly cares about helping her customers find the right coverage. We appreciate your support! ~Chris"
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Sonya Thompson

March 1, 2025

5  out of  5
rating by Sonya Thompson
"Stacy was very helpful and patient with me while discussing the importance of insurance for myself and children. I currently have policies with another office but after speaking with her I plan to add on to our existing coverage. She made me feel secure with the detailed explanations she provided."
We responded:
"Thank you Sonya for your 5-star review concerning our agency. I'm so excited Stacey was able to help you and made you feel very secure. We are truly lucky to have Stacey working with us and acting just like a good neighbor is what our office do best. Let us know if you need anything. ~ Chris "
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Sabrina McCorvey

March 1, 2025

5  out of  5
rating by Sabrina McCorvey
"The personal touch Chris and his team provide is unmatched. I was beyond excited to return to State Farm after being gone for over 20 years."
We responded:
"Thank you Sabrina for your 5-Star google review. We truly appreciate you taking time out of your day and share the good news about our office. It is customers like you that makes being a State Farm agent enjoyable each day. Let us know if you need anything else for your family. ~ Chris "
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KHH Adams

February 28, 2025

5  out of  5
rating by KHH Adams
"Our experience with Chris is always pleasant and professional. He is very knowledgeable and would recommend him to anyone that needs insurance."
We responded:
"Thank you so much Kim for providing our business with a 5-star review. We love ensuring that our customers are appropriately cared for, so if we can help with any questions that you may have in the future, don't hesitate to reach out! - Chris"
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Ethel McGee

February 28, 2025

5  out of  5
rating by Ethel McGee
"One of the best friendly and very knowledgeable staff one can ever meet. Special thanks to Mr. Christ Liddell for being a wonderful agency. I will recommend him and his staff highly."
We responded:
"Wow, my team feels honored by your recommendation, Ethel! We love working with wonderful customers like you and enjoy making sure you’re educated about your insurance! Please let us know if you have questions. ~Chris "
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Robert Curry

February 28, 2025

5  out of  5
rating by Robert Curry
"Mr.Liddell is a true star! He goes over and beyond for his clients. He will help answer any questions at almost any time of the day. I’ve never felt more comfortable"
We responded:
"Your kind words mean a lot, Robert! We truly appreciate your 5-Star review. It’s important that all my customers feel comfortable learning about their insurance plans. If you need further assistance, please reach out again! ~Chris "
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Sharifa Salaam

February 28, 2025

5  out of  5
rating by Sharifa Salaam
"Stacey Welch is such an amazing professional. She answered all of my questions. The service was top notch. I would highly recommend."
We responded:
"Thank you, Sharifa! We’re thrilled that Stacey was able to meet and exceed your expectations! We look forward to working with you again! -Chris "
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Tara Ford

February 28, 2025

5  out of  5
rating by Tara Ford
"Stacey W. is extremely knowledgeable and capable of assisting with your insurance needs!"
We responded:
"Hi Tara! We’re happy that Stacey was able to help you with her knowledge and experience! We are truly lucky to have Stacey working on our team. We look forward to hearing from you again. -Chris "
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Jelly The snail

February 28, 2025

5  out of  5
rating by Jelly The snail
"Stacey was very nice and kind!"
We responded:
"Thank you for the kind feedback! Let us know if you have questions! -Chris "